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Shipping Policies

ORDER PROCESSING:

Black Radiance is closed on weekends and major holidays. Most orders take up to 3 business days to process. All orders received on Friday, Saturday and Sunday will begin processing the following Monday.

SHIPPING DELIVERY TIMES

Delivery MethodDelivery Time (Not including processing time)DELIVERED BY

STANDARD

6-10 business days

FEDEX SMARTPOST

Express Saver

3 business days

FEDEX

2 Day

2 business days

FEDEX

Standard Overnight

Overnight - by end of day

FEDEX

Priority Overnight

Overnight - by 10 am

FEDEX

*Orders outside the Continental US such as Hawaii, Alaska, Territories, APO/FPO will ship via SMARTPOST and may take longer based on address.

STANDARD SHIPPING:

We offer free standard shipping on orders over $35. Orders with standard shipping will ship via FEDEX SMARTPOST . Please allow 6-10 days for standard shipping.

FREE SHIPPING PROMOTION:

During shipping promotions, sub-totals must meet qualifying dollar value before taxes and shipping costs. Unfortunately, orders shipping to Canada are not eligible for shipping promotions.

*These packages will be shipped via Fedex Smartpost and delivered by USPS.

ATTENTION:

PLEASE NOTE THAT ORDERS PLACED DURING A SALE MAY TAKE UP TO 5-7 DAYS TO PROCESS IN OUR WAREHOUSE DUE TO HIGH VOLUME.

EXPEDITED SHIPPING:

Expedited orders shipped via FedEx Express Saver, 2ND Day Air or Next Day Air must allow the 3 day processing time before shipping. Due to shipping restrictions, some products are not eligible for expedited shipping.

SHIPPING CONFIRMATION:

A shipping confirmation with your tracking number will be sent to the email address provided at the time the order is shipped. Please track your shipment as Black Radiance is not responsible for lost or stolen packages.

SHIPPING TO CANADA:

All standard shipping rules apply to Canada orders. Payment of any duties and taxes is the responsibility of the recipient, and these fees may be collected at the time of delivery.

Due to shipping regulations, some products are prohibited to be shipped into Canada.

INTERNATIONAL SHIPPING POLICIES:

Unfortunately, Black Radiance does not currently ship internationally.